Coast Industrial Systems, Inc. is proud to provide repair services through its well-equipped repair shop.
Over the past 20 years, we have provided repair services to our customer covering a wide range of products. Ranging from the smallest contractor pump to the largest skid mounted plural component units, CIS has trained friendly staff on hand to service machines old and new. We also work with customers to resolve needs not readily met by any manufactured or off the shelf product. CIS does this through its fabrication & application experience with desire to innovate and help direct the industry.
- Shop Hourly Labor Rate: $75.00
All estimates carry a standard $75.00 fee. This estimate fee will be waived upon approval of repairs and final billing will entail parts and labor only. If repairs are declined the $75.00 estimate fee will be required prior to the machine being released to the customer. The customer may request to forfeit the machine in lieu of the $75.00 estimate fee. The said machine then becomes property of Coast Industrial Systems, Inc.
All machines follow queue according to when they were submitted to us. Generally turn-around time on estimates is 2-3 business days. All estimates will be phoned, faxed or emailed for approval.
All repair estimates are subject to your approval. Dependent on the nature of the repair, some equipment is prone to change orders. For example if repairs are specific to the fluid section of a pump, estimates may or may not include problems pertaining to the Prime/Spray Valve and/or Pressure control. These problems are not apparent until a pump is able to generate pressure.
If required parts pertaining to the repair are not in stock they will be ordered via standard ground (7-10 business days). If required you may choose to expedite parts (upon availability and minimum order requirements).
All orders not expedited carry the standard ground 7-10 business day time frame. If parts are back-ordered from vendor, you will be notified and given the option to expedite once parts become available from the vendor.
Once authorized the repair work will follow queue accordingly. You will be contacted once the repairs have been completed. Typically repairs are made within 1-3 working days of receiving the repair parts.
Upon notification by Coast Industrial Systems, Inc., that repairs have been completed the customer has 90 days to pickup the equipment and/or make payment. If these terms have been exceeded the machine will become property of Coast Industrial Systems, Inc. Please contact Coast Industrial Systems, Inc. before the end of the 90 day period to avoid this situation.